Shipping and Returns policy

Shipping – Australia only

  • Standard Shipping: $10

  • Local Free Shipping: Use code “MORNPENLOCAL” for free delivery from Portsea to Mornington.

  • Mornington Peninsula Delivery: Available upon request—email our team for details.

  • Processing Time: Orders may take 5–7 business days to process, before shipping. Please allow for 5 business days for shipping (outside of peak periods)

Please note: Shipping timeframes are estimates only. We are not responsible for delays or disruptions once orders are in transit. WA deliveries may take longer—if your order is urgent, please contact us for expedited options.

Returns & Exchanges

We want you to love your purchase! If you need to return or exchange an item, our policy allows 30 days from the date of receipt.

Eligibility for Returns

To qualify for a return, items must be:

  • In their original condition (unworn/unused, with tags, in original packaging)

  • Accompanied by a receipt or proof of purchase

To initiate a return, please email us at info@breastfootforward.com. Once approved, we’ll provide instructions on how and where to send your package.

Note: Items sent back without prior approval will not be accepted.

Exchanges

Need a different size or item? Contact us with your order details and exchange request. Once approved, we’ll provide return instructions. After receiving and inspecting the original item, we’ll ship the replacement (subject to availability).

Refunds

Once we receive and assess your return, we’ll notify you of the approval status. If approved, your refund will be processed back to your original payment method within 5 business days. Please allow time for your bank or credit card provider to process the refund.

Damaged or Incorrect Items

We take great care in packing your order, but if you receive a damaged, defective, or incorrect item, please reach out to us immediately at info@breastfootforward.com so we can make it right.

For any questions regarding shipping, returns, or exchanges, we’re here to help—just send us an email!

Please note that Breast Foot Forward is a local business, with all profits dedicated to supporting women facing breast cancer on the Mornington Peninsula. Kindly be aware that Breast Foot Forward is not a registered charity.